Need Help With Moodle?
If your VET Consultant or Trainer Advisor cannot help you, please get in touch with me. Please attach a screen shot or use Snipping Tool to capture an error on screen, which can help explain the issue.
I am in three days a week 8.30am-4.30pm, and move quickly to rectify any problems with your Moodle. Your issue with Moodle can sometimes be fixed quickly or it can take a bit longer, it depends on the problem.
Here is a brief checklist you might like to to try first:
Browser - Moodle prefers Chrome, Firefox or Microsoft Edge
Login - firstname.lastname
Password - You may have already changed it or can't remember it. The password can be reset for you.
Accessing your course - We have thousands of people enrolled in Moodle. We may have inadvertently missed your name, but this can be rectified quickly.
Looking forward to hearing from you.
Email: firstname.lastname@example.org or Phone: (08) 9473 8452