Need Help With Moodle?

If your VET Consultant or Trainer Advisor cannot help you, please get in touch with me. Please attach a screen shot or use Snipping Tool to capture an error on screen, which can help explain the issue. 

I am in three days a week 8.30am-4.30pm, and move quickly to rectify any problems with your Moodle. Your issue with Moodle can sometimes be fixed quickly or it can take a bit longer, it depends on the problem. 

Here is a brief checklist you might like to to try first:

Browser - Moodle prefers Chrome, Firefox or Microsoft Edge 

Login - firstname.lastname

Password - You may have already changed it  or can't remember it. The password can be reset for you.

Accessing your course - We have thousands of people enrolled in Moodle. We may have inadvertently missed your name, but this can be rectified quickly.

Looking forward to hearing from you. 

Email: kemp.lysle@ymcawa.org.au or Phone: (08) 9473 8452

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Kemp

Last modified: Thursday, 23 August 2018, 10:57 AM