Vocational Education and Training in Schools

BSB30115 - Certificate III in Business

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Possible job outcomes include:

  • Receptionist
  • Administration Officer


Pathways from this qualification include studying any of the following qualifications:

  • BSB30415 - Certificate III in Business Administration
  • BSB31115 - Certificate III in Business Administration (Medical)
  • BSB40215 - Certificate IV in Business


This qualification is made up of 12 units, 1 core and 11 electives.


BSBWHS302 Apply knowledge of WHS legislation in the workplace (30)

11 Elective units.
YMCA recommends selecting your elective units from the list of units below:

BSBADM311 Maintain business resources (20)

BSBCMM301 Process customer complaints (20)

BSBCUS301 Deliver and monitor a service to customers (40)

BSBDIV301 Work effectively with diversity (20)

BSBFLM312 Contribute to team effectiveness (30)

BSBINM301 Organise workplace information (20)

BSBINN301 Promote innovation in a team environment (30)

BSBITU312 - Create electronic presentations (20)

BSBITU313 - Design and produce digital text documents (50)

BSBITU314 - Design and produce spreadsheets (25)

BSBITU306 Design and produce business documents (60)

BSBITU309 Produce desktop published documents (50)

BSBPRO301 Recommend products and services (20)

BSBWOR301 Organise personal work priorities and development (30)

BSBWRT301 Write simple documents (30)

1 unit may come from the following list:

BSBCMM201 Communicate in the workplace (30)

BSBCUS201 Deliver a service to customers (40)

BSBIND201 Work effectively in a business environment (20)

BSBINM201 Process and maintain workplace information (20)

BSBINN201 Contribute to workplace innovation (20)

BSBITU211 - Produce digital text documents (40)

BSBITU212 - Create and use spreadsheets (20)

BSBITU213 - Use digital technologies to communicate remotely (20)

BSBSUS201 Participate in environmentally sustainable work practices (10)

BSBWOR202 Organise and complete daily work activities (15)

BSBWOR203 Work effectively with others (20)

BSBWOR204 Use business technology (30)


The Units’ Nominal Hours are listed at the end of the unit name in brackets.