Vocational Education and Training in Schools

CHC22015 - Certificate II in Community Services

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Pathways from this qualification include studying any of the following qualifications:

  • CHC32015 - Certificate III in Community Services
  • CHC30113 - Certificate III in Early Childhood Education and Care
  • CHC30213 - Certificate III in Education Support
  • CHC34015 - Certificate III in Active Volunteering


This qualification is made up of 9 units, 5 core and 4 electives.


CHCCOM001 - Provide first point of contact (30)

CHCCOM005 - Communicate and work in health or community services (50)

CHCDIV001 - Work with diverse people (35)

HLTWHS001 - Participate in workplace health and safety (30)

BSBWOR202 - Organise and complete daily work activities (15)

4 Elective units.
YMCA recommends selecting your elective units from the list of units below:

2 units must come from the following units:

CHCECE002 - Ensure the health and safety of children ** (50)

CHCECE004 - Promote and provide healthy food and drinks ** (30)

BSBWOR201 Manage personal stress in the workplace (40)

CHCVOL001 - Be an effective volunteer (20)

FSKLRG11 - Use routine strategies for work-related learning (10)

FSKOCM07 - Interact effectively with others at work (10)

FSKDIG03 - Use digital technology for routine workplace tasks (15)

FSKLRG09 - Use strategies to respond to routine workplace problems (15)

FSKNUM14 - Calculate with whole numbers and familiar fractions, decimals and percentages for work (15)

FSKRDG10 - Read and respond to routine workplace information (15)

FSKWTG09 - Write routine workplace texts (15)

2 units may come from this list:

CHCECE003 - Provide care for children ** (60)

CHCECE006 - Support behaviour of children and young people ** (40)

CHCECE007 - Develop positive and respectful relationships with children ** (60)

CHCECE010 - Support the holistic development of children in early childhood ** (60)

CHCECE011 - Provide experiences to support children's play and learning ** (40)

CHCGRP001 - Support group activities groups (10)

HLTAID003 - Provide first aid (20)

HLTFSE001 - Follow Basic food safety procedures (20)

** If completing this unit Students must have work placement in a regulated education and care service.


The Units’ Nominal Hours are listed at the end of the unit name in brackets.