BSB20115 - Certificate II in Business

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Possible job outcomes include:

  • Receptionist
  • Administration assistant
  • Data entry 

Pathways from this qualification include studying any of the following qualifications:

  • BSB30115 - Certificate III in Business
  • BSB30415 - Certificate III in Business Administration 

This qualification is made up of 12 units, 1 core and 11 electives.


BSBWHS201 - Contribute to health and safety of self and others

Electives (Currently offered in the Traineeship by the YMCA)

BSBCUS201 - Deliver a service to customers
BSBIND201 - Work effectively in a business environment
BSBINM201 - Process and maintain workplace information
BSBINN201 - Contribute to workplace innovation
BSBCMM201 - Communicate in the workplace
BSBITU211 - Produce digital text documents
BSBITU212 - Create and use spreadsheets
BSBITU213 - Use digital technologies to communicate remotely
BSBSUS201 - Participate in environmentally sustainable work practices
BSBWOR202 - Organise and complete daily work activities
BSBWOR203 - Work effectively with others
BSBWOR204 - Use business technology



Traineeship Course Fees

Standard Rate:       $1,156.25   (include a resource fee of $100.00) 
Concession Rate:      $415.25   (include a resource fee of $100.00)

School Based Traineeship: $0   (fully government funded)

Do you qualify for a concession? Click here to find out

The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fees.

    Last modified: Thursday, 27 June 2019, 11:05 AM